FAQ
Online Shopping
What is your Return Policy?
Please refer to our Return Policy for all details.
Can I cancel or make changes to my order?
Changes cannot be made to an order once it has been submitted.
To cancel an order, log into your account and select the order you wish to cancel. Please note, it may be too late to cancel your order. A cancellation cannot be made once your order has been shipped from our warehouse.
I did not receive a confirmation email.
Please contact customer service.
Shipping
What are your shipping times?
Depending on the availability of the item in one of our warehouses, shipping times vary.
If the item is available in our U.S warehouse, it will take 7-15 days to reach to your door, if you're located in North America.
All other countries will receive items from our overseas factory located in China, shipping times range from 30-45 days.
Haven't received my order.
Contact customer support